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Introduction to General Rules

The following rules will govern all transactions between BoyleSports ("BoyleSports", "we", "our" or "us") and you, the customer, on ( (referred to as the "Website") or (our" Fon-A-Bet Service") by telephoning (Irish Customers freephone) 1800 44 00 00 and (UK customers freephone) 0800 44 00 00.*

(*Please note that separate betting rules apply to wagers placed in our licensed betting offices in the Republic Of Ireland).

Please note when you open an account with us for the Internet Service or Fon-A-Bet Service (an "Account"), you must accept the terms and conditions of the Agreement applicable to those services advised to you at that time. These are the Boylesports Betting Rules referred to in the Agreement relating to the Website and our Fon-a-Bet service.

Our acceptance of bets from you is subject to the following rules.

General Rules

A) In the event of a multiple dead heat, stakes will be divided in proportion to the number of that tie in the multiple dead heat.

B) The onus is on the customer to ensure the correct amount of money is given for each bet, and received back for each successful claim.

C) All Special Offers/Promotions are only available to customers with a registered address from Ireland or The United Kingdom unless otherwise stated. Please see individual special offer/promotion terms & conditions for full details.

D) GREYHOUNDS: Untimed or wrongly timed bets for trap numbers will automatically be settled on the next race immediately after the time of acceptance.

E) Tote betting (Placepots / Jackpots / Quadpots etc.): If for any reason the tote fails to operate at a race meeting all tote bets will be settled at our starting price terms.

F) Under no circumstances will business be conducted with persons who are under 18 years of age. Age verification will be requested if deemed necessary by our staff at any time. Each customer warrants that any proof of age documentation produced to us in complete and authentic. The right is to void any bet with a person less than 18 years of age is retained.

G) Each individual customer must ensure that their own local, national or state laws allow them to place bets with us.

H) We reserve the right to accept or decline the whole or part of any bet that a customer offers to make at our sole discretion, without giving any reason.

I) If we accept a bet after our official betting time has closed, where the event upon which the bet was place has been determined/finished or at a stage where a customer knew or could have had any indication of the outcome then we may void the bet and return the stake to you.

J) We will make every effort to ensure total accuracy in the issuing and publishing of our Prices & Information. However, we will not be held accountable or accept responsibility for any obvious errors or omissions in any of the markets offered and we reserve the right to correct these errors as follows:

    1. Where a bet is accepted in error at an incorrect price, then bets will stand at the correct price; we will endeavor to contact the customer before the event commences to offer the choice of cancelling the bet by mutual consent, but should no contact be made then all bets will stand at the correct price.
    2. Where a bet is accepted in error containing the incorrect Handicap, Spread or Totals number then all bets will be void, regardless of the result.
    This rule applies to both pre-event and in-running markets.

K) If under any of these Rules we declare a bet void we will return the stake to you and that is the only obligation that we have to you in relation to the bet.

L) In these Rules limits and maximum payouts appear. It is the customer's sole responsibility to ensure that he or she understands and adheres to these limits, irrespective of bets being accepted by our staff in excess of those limits.

M) We record telephone calls with our customers to maintain a copy of the transaction which occurs and also to monitor the quality of our employee's delivery of service. The recordings that we capture are kept for approximately 1 month unless there is an issue/event that has been identified which makes it necessary to keep it for longer or where we need to keep a record of the transaction which has taken place and we have no other record. All recordings are stored within a safe facility and are not disclosed to any third party except An Garda Siochana for the purpose of preventing, detecting or investigating criminal offences.

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