As part of our compliance with legal and regulatory requirements surrounding customer verification, we are obliged to confirm that our customers are over 18.
Boylesports takes its legal and moral responsibilities very seriously and as such, should we be unable to verify your age, there may be some restrictions placed on your account.
We realise that supplying documents can sometimes be time consuming, so to enjoy using our services and play freely without interruption, we have a number of options available to allow account holders to verify their details in the most convenient way for them.
Documents can either be uploaded through the 'Verify Account' banner displayed when logged into your Online Account, through EMail or through Live Chat.
We accept the following documents for verification purposes:
- National Driving License
- National ID or Passport (picture page)
- Proof of Address (for example a utility bill or bank statement), not older than 3 months showing the 4 corners/edges.
Your document will automatically route safely to our security team, who will review and update your account accordingly. We aim to respond to all received documents within 24 hours.