Live Chat Email Call

I was disconnected in the middle of a Casino game. What should I do?

If your casino session gets interrupted during a game for any reason, the next time you login the game will be restored and you can carry on where you left off.

However, certain circumstances may result in login or chip transfer problems. If this happens, please contact our Support Team with your account number and the error message you are shown.

We will then fix any issues with your account as quickly as we can. Please note, your balance will not be affected by such problems; all your transactions are recorded on our systems and your funds will be restored to their correct level once the account is fixed.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request


Powered by Zendesk