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Why have I been asked to provide documents?

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KYC - Know Your Customer

Boylesports is licensed and regulated by the Gambling Commission for customers in Great Britain and licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission for all other customers. For that reason we must ensure full compliance with legal requirements surrounding customer verification. We employ the services of a third party provider who complete a number of electronic checks to confirm your age and identity. Unfortunately, as we are unable to electronically verify all of our customers, we will, in certain cases request documentation to validate your identity.

We may request the following documentation to verify your account:

  • Photo ID (Passport or drivers licence)
  • Proof of address such as bank statement or utility bill (dated within the last 3 months)
  • Front and back of your registered credit/debit card (Last 4 digits, name and expiry date  visible)
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