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I have forgotten my login details. What should I do?

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Forgotten Password

Have you forgotten your password? Don't worry, you can easily retrieve a new password by clicking on the Forgot Details link. This is located next to the login screen at the top right hand side of the page.

Simply enter your username and your date of birth, click on Next, and you will receive a new password by email. Please note, the password will be sent to the registered email address on your account.

Forgotten Username

If you have forgotten your username, just contact our 24/7 customer care team and they will assist you.

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